A city tested a text-message reminder for returning borrowed sports equipment. In the trial, some users returned equipment sooner after receiving a message. The report said that reminders might reduce delays, particularly for people who had simply forgotten the date. A newspaper headline turned this into a claim that messages had solved the city's equipment shortage. That statement joined two different outcomes. Earlier returns could make some items available sooner, but the trial did not measure demand, broken equipment, or whether the effect continued after several messages. The project manager asked for a narrower headline. She was not denying the observed benefit. She wanted the language to retain the population, duration, and outcome actually examined. Expanding a modest finding into a complete solution can conceal the very questions that a successful pilot should help a city investigate next.