A museum moved several small objects from open shelves into glass cases. During the first month, accidental contact with the objects decreased, but visitors also spent less time viewing them. The museum did not describe the change as a complete success or failure. Instead, it separated protection from engagement and looked for a design that could support both. In a second trial, the cases were lowered and the labels were placed closer to eye level. Viewing time then increased, while accidental contact remained rare. However, the museum had tested only one gallery and had not measured whether visitors remembered more information later. The final report stated that the revised cases improved the balance between access and protection in that gallery. It did not claim that glass cases always increase learning or that the first design had caused every decline in viewing time. A delayed memory check and trials in other galleries were planned.